We have a few inflatable kayaks and some bildge heaters at
special prices. Please call us for more details. |
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Our Return Policy
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We will accept merchandise for return that was purchased from
iBoatSupplies.com within 15 days of receipt. See exception list
below. The merchandise must be in new, and unused condition and in
its original packaging. Installed or used merchandise cannot be
returned. We do not accept returns via COD or billed to
iBoatSupplies.com in any way. We do not refund shipping charges.
There is a a 20% restocking charge on all shipments. Some items have
different terms listed on their pages. We will first deduct the
actual freight cost, even if the item was shipped Free Freight or
Freight Included, then deduct 20% off the balance.
In all
cases, before you return any goods, iBoatSupplies.com must be
contacted so that we may issue a Return Authorization Number (RA#).
Please note that an RA# number does not guarantee final disposition.
All items will be inspected by iBoatSupplies.com.
iBoatSupplies.com reserves the right to determine if a refund is
granted or not.
Return requirements are:
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Any part that is mounted (installed) on the boat is NOT
returnable.
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Call us before you return the item. Our
number is 1-866-280-3475
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Please refer to your packing slip and our
email confirmation for return information.
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Pack the item securely in the original
packaging.
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Enclose a copy of the original packing list
with the item. If you cannot send your packing list, please
include your order number, billing name, and address with the
item.
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All products must be returned in original
condition, in original boxes, and with all paperwork, parts and
accessories.
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All return shipping charges must be prepaid.
We cannot accept C.O.D. deliveries.
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For your protection, we recommend that you
use UPS or Insured Parcel Post for your return. Unless your
packing slip directs you to ship an item to a different address
(and if so, follow such directions).
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Mark on the box the Return Authorization
Number in bold print.
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You can expect a refund in the same form of
payment originally used for purchase within 30 days of our
receiving your returned product. You will be refunded the
shipping cost if the return is a result of a manufacturer error
or a shipping error on our part.
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We do not exchange propellers. Some
manufacturers will exchange a prop for a flat rate. Used
propellers are NOT returnable.
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We do not refund original shipping costs even
if they were included in the original selling price they will be
deducted from the credit.
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| iBoatSupplies
specializes in hard to find Boating Parts and Accessories. If you
cannot find a part you require. Please call us. We have a database of
more than 24,000 parts that have not been listed. |
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iBoatSupplies.com
2002 Ridge Road
Champlain, NY 12919
Distribution Center. Not a retail store
Does NOT accept
returns without a RA#
(954) 237-3318
E-mail |
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